Meet the Senior Helpers of Chicago office

Jonathan opened Senior Helpers of Chicago and Senior Helpers in Evanston so people who need assistance would get well trained, well managed, and smart assistants, and as a tribute to his mother. Jonathan’s mother, Maxine, had multiple health issues (heart attacks, stroke, Emphysema, and the loss of movement of her left shoulder due to an auto accident), yet she led a very full life. At many times over the last 15 years of her life she needed assistance and eventually Jonathan decided to open Senior Helpers. Jonathan makes sure we treat every Client with the same respect and care as Maxine would have expected and deserved.

With over 10 years of experience in senior care, Grace is proud to oversee and return to Senior Helpers. She worked as an Operations Manager for an agency that serviced senior communities where she mastered the art of making clients happy. After a 6-year hiatus Grace was excited to return to the company she cared for so much. Grace applies her experience, patience and passion to team building and positive enforcement that drives everyone who makes up the amazing caregiving and office team. When she isn’t manning the office, you will find Grace chasing after her toddler daughter who loves to visit the Senior Helpers office.  

After the care that Brittanie personally provided for her mother, she knew that a career involving helping people was her calling. So, she decided to move to Chicago and pursue a career in Home Care. Having joined us at Senior Helpers of Chicago, Brittanie brings many years as a manager in the hospitality industry, a caring spirit, and a ready smile to all of us! Now, her managerial expertise is being channeled in her new position as Senior Helpers of Chicago’s Client Service Manager. Brittanie naturally loves her work and has quickly excelled in the job. She brings the commitment, compassion and lightheartedness she did with her own mother to every client and every caregiver she interacts with. Clients already love Brittanie; you will too.

William, is our HR coordinator and manages both Senior Helpers in Evanston and Chicago. He is experienced in staffing, recruitment, and employee training. William brings his expertise in problem solving, communication and leadership. On a day to day he interviews, hires, trains, and ensures licensing compliance. William is one of the friendliest people you will meet and is known as the nicest person in the office. 

Pauline worked as a CNA in nursing homes right out of high school. She then became interested in mental health and geriatric studies and spent 10 years as a  mental health technician in a hospital with a special focus on gero-psych care. Pauline has been with Senior Helpers since 2011. Having once been a hands-on senior helper she moved into a managerial role in August 2023. She now assists senior helpers with a role in client services as well as marketing. Pauline is detail oriented which gives her the ability to pay special attention to customizing home care plans for everyone. As an older sibling of seven and a mother of two young boys, Pauline’s interest in helping others comes naturally. In her free time, she is doing yoga, cooking, or unwinding with a good book. Pauline also enjoys traveling and spending time with family.

Mona works with managers and other staff members to ensure that administrative tasks are completed and that the business functions efficiently. Mona will be the first person you talk to a Senior Helpers, and you will always immediately recognize her voice. Mona has become a favorite among our beloved caregivers and is always making phone calls, providing customer support, and helping the entire staff. When Mona is not hustling at the front desk, she is a wife and mom to 2 wonderful boys, professionally bowls and is a Yeti connoisseur.