Ridesharing apps are a powerful tool for seniors' independence and mobility. Mastering these apps will prove invaluable for seniors planning to travel this summer alone or within a larger group. Whether seniors are familiar with Uber and Lyft or hearing about them for the first time, learning how to navigate them can be a little stressful. Fortunately, there are strategies they can use to make these platforms accessible.
Ridesharing Apps: The Basics
Ridesharing apps, such as Uber and Lyft, are digital platforms that connect passengers with drivers who use their vehicles to provide transportation. They operate in many cities around the world, making travel easier and often more cost-effective than traditional taxi services.
The Benefits of Ridesharing Apps for Seniors
One of the main benefits of these apps is the convenience. By tapping a few buttons on their smartphones, seniors can request a ride from their current location to wherever they need to go. These apps also offer cost transparency. Before confirming the ride, seniors can see the estimated cost and avoid unexpected charges.
Ridesharing apps also provide driver information, car details, and real-time tracking, allowing seniors, or their caregivers, to monitor the ride from start to finish.
How to Use Ridesharing Apps
First, seniors should download the app from the app store on their smartphones. Once installed, they can create an account with their email address and use a secure password.
To book a ride, seniors need to type their destination into the search bar. The app will then provide an estimated cost for the journey and the approximate pickup time. Seniors can confirm the ride once they are happy with these details. The app will send a notification once the driver approaches. Payment is handled within the app, so no cash is needed.
Safety Tips for Seniors Using Ridesharing Apps
Safety is important for seniors using ridesharing apps. Always verify the driver and the car by cross-checking the details provided in the app. These details typically include the driver's name, their photo, and the car's make, model, and license plate number.
It's also wise to share ride details with a trusted person. Uber and Lyft have features that allow passengers to share their ride details, including driver information and real-time location, with a chosen contact.
Overcoming Common Challenges
While ridesharing apps are generally user-friendly, seniors may face some common challenges like occasional app glitches or unexpected ride cancellations. These issues can be frustrating, but some simple troubleshooting techniques can help. If the app isn't working, try completely closing and reopening it. For ride cancellations, the app usually allows passengers to book another ride immediately.
Understanding the concept of surge pricing can also be helpful. This is when the fare increases during peak times or when demand is high. Waiting a little longer before booking a ride can often result in a less expensive fare.
Let Us Accompany Seniors to Their Destinations
Using ridesharing apps might feel challenging for seniors, but with some practice and an understanding of how these apps work, seniors will be well on their way to reclaiming their independence and mobility.
At Senior Helpers Greater Philadelphia, we are committed to empowering our seniors to live their best lives with a sense of freedom and confidence. If you or a loved one lives in Philadelphia, Elkins Park, Cheltenham, or Wynnewood and needs more help to maintain independence at home, contact us to learn how we can help seniors improve their quality of life through in-home care.