Meet The Team | Senior Helpers of Buffalo
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Serving Buffalo and the surrounding areas.
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Serving Buffalo and the surrounding areas.
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Meet the Buffalo office

More than 90% of seniors want to be able to age in their own home with dignity but getting the right type of care can seem daunting.  At Senior Helpers of Buffalo we believe that getting the best care for your loved ones should not be complicated.  We recognize the growing need for in-home care services, and with our passion for helping others, we are committed to delivering the best possible care to seniors in the Buffalo community. 

We take the opportunity to provide care in your home seriously and make it a priority to provide the highest level of client service possible.  We have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs. You can feel confident that your loved one is in good hands with Senior Helpers.

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies.  They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution.  Unfortunately, the options available to most seniors were very limited.  Most seniors did not have access to well-trained, dependable and accessible in-home care. This was the mission-driven spark that started Senior Helpers. 

The first office opened in Baltimore, Maryland, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand.  Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States. 

Senior Helpers of Buffalo was proud to join the system in 2024.  Like every other owner, we too are fully-committed to the original goal of providing dependable and accessible in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.  We are lucky to serve hundreds of seniors in our community, and we are committed to continuing to provide uncompromising levels of care to all our families.

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant.  This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Buffalo Team

Jim Sorge

Jim Sorge

Owner

Jim is an entrepreneur dedicated to improving the lives of families in his community. Motivated by the value of in-home care, Jim established Senior Helpers of Buffalo to make a positive impact on those in need.

Committed to providing high-quality and dependable care, Jim focuses on building a strong and compassionate team at Senior Helpers. He aims to instill a passion for excellence in both client care and caregiver training.

Jim is a family man and understands the importance of family bonds. He’s married to his wife, Kelsey, and together they have two boys, who keep them busy with school and extracurricular activities!  Jim and Kelsey were both born and raised in the Buffalo area and have a deep appreciation for their community.  

Beyond business, Jim loves to give back to his community. He volunteers for FeedMore WNY, a local food bank, and actively donates to charities such as Ronald McDonald House and Junior Achievement. Jim believes in the power of community support and works to contribute to the well-being of those around him.

Outside of work and community services, Jim loves spending quality time with his family, attending his son's sports games, exploring new places, or simply being together.

Kelsey Sorge

Kelsey Sorge

Director of Community Relations

Kelsey is a dedicated wife and mom to two energetic boys and a playful puppy named Missy. Along with her husband Jim, she co-founded Senior Helpers to give back to the community that helped shape them both. She is committed to helping seniors age gracefully and with dignity, by helping to find and provide compassionate care. Kelsey is passionate about making a positive impact in the community and is actively involved in her children's school and extracurricular activities. Outside of work, Kelsey enjoys spending time at the baseball diamond with her boys, attending live sports events, exploring new hiking trails, tap dancing, or relaxing with a good book and a cup of coffee.

Christina Hill

Christina Hill

Office Coordinator

Christina's journey into senior care was deeply influenced by her personal experience with companion care services for her grandmother. The strong bond formed between the caregiver and her family left a lasting impression on Christina, inspiring her to help other families receive the same level of care and connection.

Passionate about helping people in her community, Christina loves making others happy and putting smiles on their faces. Engaged to her fiancé Nick, with whom she has been together for five years, Christina enjoys spending time with their three-year-old golden retriever named Peaches. In her spare time, she loves walking and cuddling with Peaches, cheering on Nick at his softball games, and painting whenever she has a moment.

Christina's appreciation for older generations was nurtured by her upbringing, as she grew up with her grandmother and her friends, creating happy memories that motivate her in her work today. Additionally, she has been involved with several rescue groups in Buffalo, helping foster dogs find loving homes.


I want to take this opportunity to express our thanks for the superb work Diane did for Dad while he was in the hospital. She was punctual, personable, and dedicated. She helped my Dad immensely during a difficult time for him. Her calm manner and brilliant smile worked magic. My Dad’s attitude changed completely for the better after her first visit. Thank you so much for giving us Diane. She really is a remarkable person and very caring.
 

Areas We Serve

Senior Helpers of Buffalo provides a full range of senior home care services for you or your loved one—from companionship and light housework help, to more complex care services, including disease management,  and 24-hour care services.