Meet The Lake Norman, NC Team | Senior Helpers of Lake Norman

Meet the Lake Norman office

More than 90% of seniors want to be able to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers Lake Norman we believe that getting the best care for your loved ones should not be complicated. We recognize the growing need for in-home care services, and with our passion for helping others, we are committed to delivering the best possible care to seniors in the Lake Norman community.

We take the opportunity to provide care in your home seriously and make it a priority to provide the highest level of client service possible. We have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs. You can feel confident that your loved one is in good hands with Senior Helpers.

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and accessible in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, Maryland, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Senior Helpers of Lake Norman's Journey

Our journey started with the notion that in-home heath care could be so much different where both customers AND teammates enjoy helping the community in a much differentiated way. We are blessed to have found highly qualified and experienced people that share in this endeavor. With a senior staff having over 100 years of experience in healthcare and business development, Senior Helpers Lake Norman is positioned perfectly to give you a unique in-home health care offering. We are eager to work with you in forming a high value partnership to improve the life of all of those we care about.

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

Your family's specific goals

Your loved one's daily plan design and schedule

Pricing and payment methods

Implementation process

Ongoing communication and follow-up plan

Meet the Lake Norman Team

Jay Scripter

Owner

Mr. Scripter started his professional career as a Mechanical Engineer, graduating from South Dakota State in 1985 and then quickly realized that improving manufacturing and service businesses was his passion. In 1992 he obtained an MBA from Drake University and progressed through assignments to be an Executive at many companies such as Vice President of Operations for Silverline, O-I, FXI and Trex. Mr. Scripter was also President for North America at HB Fuller. In recent years, the severe stroke of his mother channeled Mr. Scripter’s passion into health care where he aspires to provide an in-home health care option, for both customers and teammates, that is clearly a leader and first choice in the community.

Darlene Scripter

Vice President

Darlene is Vice President at Senior Helpers Lake Norman.

Darlene has a Degree in Business Administration Penn State and 20+ years of experience as an executive assistant in various enterprises including health care.

Darlene is married to Jay, enjoys tennis, and her two dogs, Zoe and Libby. She has two sons Pierce and Hunter and lives in Mooresville.

She enjoys networking and helping people and is very active in the community.

Chris Lewis

Director of Sales and Marketing- Winston/Greensboro

Chris brings over 25 years of healthcare sales experience to our team. During his career in healthcare he has worked in the home care, skilled nursing care, long-term acute care, inpatient rehab and acute care settings. He strives to help and bring hope to the individuals and clients that have needed caregiver support while he has been serving in the field of healthcare. Chris has a passion for the elderly and wants to see them succeed in each phase of their life. He is the Director of Sales and Marketing at our Winston/Greensboro Office location in Kernersville, NC. Chris received his Bachelor of Applied Science Degree at the East Tennessee State University where he also attended and graduated from ETSU’s respiratory therapy program. He is a licensed respiratory care practitioner in the state of North Carolina.

Chris enjoys spending time with his wife, 4 sons and boxer dog named George. They often go on vacations to the beach and mountains of North Carolina, and he enjoys the rich variety of vacation areas that our state has to offer. Among his hobbies are boating, fishing, snow skiing, river canoeing and some occasional golf. Chris also enjoys helping his mother with chores around the house when he visits her in the state of Tennessee. He sincerely loves helping people to succeed in life and advocates for their growth and prosperity.

Candace Shamblin

Director of Nursing/Operations

Candace Howell Shamblin has been a nurse for over a decade. She obtained her Bachelor’s of Science, in Nursing from Winston-Salem State University. She has gained most of her experience in long term care, which is where her passion is. Her previous roles include the management of a large skilled nursing facility, the Director of Nursing for a long term care facility that cared for children and adults with developmental delays, a Resident Care Coordinator for an assisted care facility, a Clinical Coordinator for a busy family practice, and a clinical coordinator for Home Health.

When Candace isn’t providing nursing care you can find her spending time with her family and pets, shopping, cooking or enjoying driving cars.

Melissa Durant

Director of Nursing

My name is Melissa Durant and I am originally born and raised in Upstate New York. I have 2 beautiful daughters Reagan age 17 and Maddie age 9. I went to Morrisville State College in Upstate New York and graduated in 2005.

I have been a Registered Nurse for over 18 years and in healthcare for 24 years. I have specialized in several different areas in nursing including Surgical Care, Cardiovascular ICU, Home Health Services, Oncology, Skilled Nursing Facility and PCS assessments for Medicaid patients. I truly enjoy being a nurse and take pride in caring for others.

When I’m not working, I enjoy spending time with my daughters and family when I’m not working. I have 2 dogs Lola my golden retriever and Kolby my sweet Bernese Mountain dog. I’m excited to be with such an amazing group of people helping others in their homes and look forward to working here for years to come!!

JR Gibson

Operations Manager

Jennyrose grew up in in New Jersey and performed her studies at the University of Arizona, where she received her B.A. in Health and Wellness and B.A. in Healthcare Administration. JR has resided in many locations due to her husband’s active-duty services of 23 years in the Marine Corps and is culturally diverse. As a global citizen, she is aware of and understands the wider world. She is active within the surrounding communities and volunteers through her church. She has had the privilege to work in many health care settings with helping and providing resources to the senior population. She is passionate about assisting individuals in finding the right balance for them and enjoying their lives to the fullest. Her current position with Senior Helpers, Care Manager/Coordinator, is to help facilitate and foster customer care relationships with positive outcomes. JR enjoys traveling, cooking, spending time on Lake Norman, and spending time with her spouse and four children.

Meet the Lake Norman office

Why Senior Helpers

Our History

Our process

Meet the Lake Norman Team

Images from the Lake Norman Office

Areas We Serve