Meet The Team | Senior Helpers of Charlotte
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Serving Charlotte and surrounding areas.
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Serving Charlotte and surrounding areas.
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Meet the Charlotte Office

More than 90% of seniors want to age in their own home with dignity, but getting the right type of care can seem daunting. At Senior Helpers Charlotte we believe getting the best care for your loved ones should not be complicated.

We take in-home care seriously and make it a priority to provide the highest level of client service possible. Over the past 11 years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers.


The first office opened in Baltimore, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Senior Helpers of Charlotte was proud to join the system in 2008. Like every other owner, we too are fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.  

We have been lucky to serve hundreds of seniors in our community over the years, and we are committed to continuing to provide uncompromising levels of care to all our families.

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one and your options. Together we can discuss their needs, review our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's care plan and schedule
  • Pricing and payment methods
  • Implementation process
  • Ongoing communication and follow-up plan

Meet the Charlotte Team

Sheila Lowery

General Manager

Sheila joined Senior Helpers team in November 2020. Sheila has a Degree in Business Administration and 20 + years in the home care industry. Sheila is passionate about helping others and providing the highest quality home care to her clients and their families.  Sheila is a native to Charlotte, married with 3 adult children and her youngest son is proudly serving in the U.S. Army.

In her free time, she enjoys spending time with family.

Jeremy Grobsmith, RN

Director of Nursing

Jeremy joined the Senior Helpers team in February of 2021. Since receiving his nursing degree in 2012, his focus has been cardiac, medical-surgical, and elder care. Jeremy enjoys Home Care nursing because of the positive day to day changes he sees in his client’s lives. He is the proud father of two young children and enjoys fishing and playing music in his spare time.

Alisa Wilkinson, MSN, RN

Client Services / Staff Nurse

Lisa joined Senior Helpers in December 2022, after experiencing first-hand the impact Senior Helpers made in improving the quality of life for her veteran father. She is a registered nurse with more than 25 years’ experience and has a master's degree in nursing education.  Lisa’s nursing background includes emergency nursing, family practice, community care and educator for nurse aides.  She is a native of Concord, NC and has two adult children. In her spare time, she enjoys family, her dog Reggie, and travel.

Alnita Gordon

Client Service Manager

Alnita joined the Senior Helpers team in February 2022 after working in the Mental Health and Special needs area of care. Alnita is passionate about helping others and provides quality home care to her clients and their families. She has over 20 years in healthcare in different capacities, from hands-on nursing care to home health, and most recently home care. Alnita is married to Dwayne and has one son (DJ), and they reside in Belmont, NC. In Alnita’s free time, she enjoys traveling, making candles, and spending time with her family.

Kourtney Howell

Staffing Coordinator

Kourtney joined Senior Helpers August 2021. She has 16 + years healthcare in different capacities, with over 10 years in recruiting / staffing for the home care industry. Kourtney is a native of Columbia, SC and moved to Charlotte, NC over 25 years ago. In her free time, she enjoys spending time with her husband and three children.

Le’Tashia Stephens

Staffing Manager

Le’Tashia joined Senior Helpers in January 2001. Le’Tashia has been in the Healthcare Industry for over 25 years, she also volunteers with local organizations to provide meals for seniors on a fixed income. In her free time, she enjoys gardening, traveling, and spending time with family.

JeLisa Ashby

Care Coordinator

JeLisa’s passion for helping others stems from her original trade of teaching. She joined Senior Helpers in July of 2023 after 7 years in the school system. A native of Charlotte, she believes in providing high quality care to all age-ranges. JeLisa’s mom is a 20+ year RN, so you could say that health care runs in the family. In her spare time, she enjoys running her skin-care business, kickboxing and cooking.

Yennis Santos Rodriguez

Recruiter

Yennis joined the Senior Helpers team in September 2022. Yennis is passionate about helping others. She provided the highest quality home care to her clients as a caregiver while on the field for 20 years and then moved into a recruiting role for home health. Yennis is a Newark, NJ native, she moved to Charlotte, NC in August 2022. Yennis enjoys traveling, cooking, and spending time with her family.

Marcia Hooks

Care Team Coordinator

Marcia joined Senior Helpers in June 2023. Marcia has worked in healthcare for 30 years, she worked at the VA for 10 years helping veterans with physical therapy and wound care. Marcia then went on to work in the emergency room before working with individuals with special needs. In her spare time, she enjoys spending time with my family, traveling and the outdoors.

Areas We Serve

Senior Helpers Charlotte provides a full range of senior home care services for you or your loved one — from companionship and housework help to more complex care services, including disease management, Live-In and 24-hour care services.

Senior Helpers Charlotte serves the cities and towns of:

  • Charlotte
  • Ballantyne
  • South Park
  • Weddington
  • Marvin
  • Mt Holly
  • Mint Hill
  • Albemarle
  • Pineville
  • Monroe
  • Concord
  • Kannapolis
  • Woodleaf
  • Denton
  • Lexington
  • Linwood
  • New London
  • Richfield
  • Salisbury
  • Spencer