Meet The Team | Senior Helpers of Wilmette-Evanston

Meet the Evanston-Wilmette office

More than 90% of seniors want to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers in Evanston-Wilmette we believe getting the best care for your loved ones should not be complicated. Jonathan Wishnick opened the Senior Helpers Evanston-Wilmette office in 2009 because of his passion for helping others and his interest in the growing need for in-home care services. We are committed to delivering the best possible in-home care to seniors in Evanston, Wilmette, Kenilworth, Skokie and Morton Grove.

We take in-home care very seriously and make it a priority to provide the highest level of client service possible. Over the past 10 years we have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs.

Our History

Senior Helpers in Evanston-Wilmette and Senior Helpers of Chicago were founded in 2009 by Jonathan Wishnick after his firsthand experience in caring for his mother, father, and grandmother. Jonathan identified a need that was not being filled properly by the other companies. He realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and affordable in-home care. This was the mission-driven spark that started Senior Helpers in Evanston.

Jonathan remains continually and fully-committed to his and our organization’s goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community.

Our team has grown to include 9 managerial team members, and 100 or more caregivers. We have been lucky to serve hundreds of seniors in our community over the years, and we are committed to continuing to provide uncompromising levels of care to all our families.

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

Your family's specific goals

Your loved one's daily plan design and schedule

Pricing and payment methods

Implementation process

Ongoing communication and follow-up plan

Meet the Evanston-Wilmette Team

Jonathan Wishnick

Owner

Jonathan opened Senior Helpers of Chicago and Senior Helpers in Evanston so people who need assistance would get well trained, well managed, and smart assistants, and as a tribute to his mother. Jonathan’s mother, Maxine, had multiple health issues (heart attacks, stroke, Emphysema, and the loss of movement of her left shoulder due to an auto accident), yet she led a very full life. At many times over the last 15 years of her life she needed assistance and eventually Jonathan decided to open Senior Helpers. Jonathan makes sure we treat every Client with the same respect and care as Maxine would have expected and deserved.

Grace Furio

Director of Operations

With over 10 years of experience in senior care, Grace is proud to oversee and return to Senior Helpers. She worked as an Operations Manager for an agency that serviced senior communities where she mastered the art of making clients happy. After a 6-year hiatus Grace was excited to return to the company she cared for so much. Grace applies her experience, patience and passion to team building and positive enforcement that drives everyone who makes up the amazing caregiving and office team. When she isn’t manning the office, you will find Grace chasing after her toddler daughter who loves to visit the Senior Helpers office.

Brittanie Evans

Client Service Director

After the care that Brittanie personally provided for her mother, she knew that a career involving helping people was her calling. So, she decided to move to Chicago and pursue a career in Home Care. Having joined us at Senior Helpers of Chicago, Brittanie brings many years as a manager in the hospitality industry, a caring spirit, and a ready smile to all of us! Now, her managerial expertise is being channeled in her new position as Senior Helpers of Chicago’s Client Service Manager. Brittanie naturally loves her work and has quickly excelled in the job. She brings the commitment, compassion and lightheartedness she did with her own mother to every client and every caregiver she interacts with. Clients already love Brittanie; you will too.

William Hernandez

HR Coordinator

William, is our HR coordinator and manages both Senior Helpers in Evanston and Chicago. He is experienced in staffing, recruitment, and employee training. William brings his expertise in problem solving, communication and leadership. On a day to day he interviews, hires, trains, and ensures licensing compliance. William is one of the friendliest people you will meet and is known as the nicest person in the office.

Pauline Johnson

Client Service Manager

Pauline worked as a CNA in nursing homes right out of high school. She then became interested in mental health and geriatric studies and spent 10 years as a mental health technician in a hospital with a special focus on gero-psych care. Pauline has been with Senior Helpers since 2011. Having once been a hands-on senior helper she moved into a managerial role in August 2023. She now assists senior helpers with a role in client services as well as marketing. Pauline is detail oriented which gives her the ability to pay special attention to customizing home care plans for everyone. As an older sibling of seven and a mother of two young boys, Pauline’s interest in helping others comes naturally. In her free time, she is doing yoga, cooking, or unwinding with a good book. Pauline also enjoys traveling and spending time with family.

Eva (Mona) Feliciano

Mona works with managers and other staff members to ensure that administrative tasks are completed and that the business functions efficiently. Mona will be the first person you talk to a Senior Helpers, and you will always immediately recognize her voice. Mona has become a favorite among our beloved caregivers and is always making phone calls, providing customer support, and helping the entire staff. When Mona is not hustling at the front desk, she is a wife and mom to 2 wonderful boys, professionally bowls and is a Yeti connoisseur.

Meet the Evanston-Wilmette office

Our History

Our process

Meet the Evanston-Wilmette Team

Areas We Serve