Senior Helpers Reviews In Chicago, Illinois
Skip main navigation
Serving Chicago and the surrounding areas.
Type Size
Serving Chicago and the surrounding areas.
Past main navigation Contact Us

Reviews

We are proud to have had the opportunity to care for and support seniors and families in the Chicago community and the surrounding areas. Hear what they have to say about the services that we have provided:

"When my husband needed care, I contacted several agencies. I choose Senior Helpers because they did not pressure me. Katey gave me her direct phone number and cleared an afternoon to meet with me and my husband. The caregivers she sent me were incredible. They engaged with my husband, learned his routine, and helped him in every way to be comfortable, and to feel safe and secure with them. When there was change in caregiver due to illness or other problem, Katey promptly provided a substitute. She was always available and took extra care to find the right person to work with my husband. At times I needed the caregivers to stay longer, and they always helped me if they were able to do so. I have told everyone I know about this excellent service. I recommend them very highly. I trusted them completely". ~C.G.

"Senior Helper's works to help make it's client fulfill it's needs from caregiving to help with appointments great followup that you are satisfied with your care. Every contact is courteous." ~Kenneth K.

"We have been so happy with my mom's caregiver from Senior Helpers. Over a year ago we were told that my mother was ready for hospice following a medical matter, much of this related to her dementia. We hired Maria shortly after to help get my mom ready for the day, encourage her to eat, and involve her in daily activities provided at her assisted living facility. My mom is now a different person. With Maria's assistance, my mom can get dressed daily, attends meals in the dining room, and participates in activities and field trips. Maria keeps my mom active from morning to night. We have been so happy with Maria and thank Senior Helpers for sending her our way to help enhance a positive quality of life for my mom." 

"Great working with Katey. She was flexible and my 81 year old mother loved the caregiver." ~Eduardo C.

"We have had the most amazing experience with Senior Helpers north side Chicago! Our situation was getting pretty hopeless and we were feeling helpless until we got our caregiver in place. Senior Helpers is responsive, communicative, and super interested and willing to help us at every turn. They are prepared to work with us daily as our needs evolve! So grateful to have found them. It's not typical to have such a good experience with senior care organizations. I can't recommend them enough!" ~Julie S.

"I arranged for Senior Helpers to stay with me for several days after my knee replacement. I live by myself and was not totally comfortable having a stranger staying with me in my home. It turned out beautifully. Each of the three caregivers were kind, eager to help, but never pushy or bossy. They were easy individuals with which to share my space." ~Susan B. 

"I would recommend senior helpers over anyone else. They are kind, they are professional and personable. Senior Helpers were able to pick me up at my location. Drive me to my Appointment. Sit and wait for me and then drive me back. They are super considerate and helpful. Thank you, senior helpers.You have a lifetime client." ~S. Holmes 

"Kathryn is so helpful and is always ready to put in the work." ~Mary F.

“Senior Helpers North Side Chicago LLC has been extremely helpful and they found a particularly capable and nice helper. My husband, however, decided that he wasn't ready for in-home care, so right now, the services are suspended, but we hope to resume whenever he feels he's ready. The Senior Helpers office and the supervisor were extremely supportive and helpful. I will always go back to them first whenever my husband decides he's willing to have the Senior Helpers. They were just great and I can't say enough good about them. They were right on the spot. They were accommodating and we loved the personnel. We love the gentleman that they sent as a helper. I'm hoping maybe later we can get him back. My husband is having trouble with mobility and dementia. That's what the Senior Helpers were here for. The gentleman was really great. They offered everything and we figured out together what we really needed and the main thing was companionship and assistance with toileting and bathing, that kind of stuff.” ~Joyce G.

"The Senior Helpers team was proactive and took care to pair my mom with a caregiver who both met her needs and fit her personality. She worked with several as her needs changed, and each helper was prompt, helpful and kind." ~C.G.

"Interactions are very good I am very satisfied with both girls. They see to all my needs. They are very professional and caring. I feel safe when they are here. This is a wonderful agency that I would recommend to anyone." ~Marilyn M.

"The caregivers were personable and understanding of my father's needs. They were always on time and even extended the stay if necessary." ~Don

"We just employed Senior Helpers for a two-week stay by my dad. I've worked with several other agencies, and the process has never gone smoother or better. Crucially for us, we could meet a proposed caregiver beforehand so we knew she'd be a good match for us. And she was - excellent company for my dad, who really requires companionship and attention - as well as covering all his care needs. Senior Helpers will be our first, and probably last call next time we need this kind of help." ~Joe W.

"Senior Helpers has been great on the routine care (meds especially) for my brother. But they’ve been exceptional on extra services (travel prep and onsite health care laboratory tests) as needed. In addition, all of the staff (leadership and daily care givers) have been very polite and helpful!" ~Peggy M.

"Senior Helper's employees, especially the caregivers were very caring and compassionate towards me every step of the way. Those caregivers were not only employees but they became my friend as well. Also, they took care of my cat as if he was their own. I would definitely recommend Senior Helpers to a friend or family member." ~Robert R.

“My mom loved her aide Cathy. She was always on time, very friendly and respectful, my mom instantly felt safe and comfortable in her care. Cathy was always ready to go above and beyond and kept my mom's place impeccably clean while I was gone. We found Omar and and Katey from the office to also be very hands on and thorough and very kind guiding us through the processes.” – Amy H

“My mother who has dementia had just come out of the hospital after experiencing a fall. After a doctor analyzed her he felt she needed to go to hospice due to her decline. We hired a caregiver from Senior Helpers and amazingly my mother’s condition improved. While the dementia cannot be reversed, the caregiver found ways to get my mom engaged in various activities that she had not done prior. She was singing, dancing, and laughing on a frequent basis. She did not spend her days sleeping or watching tv. A side of my mom was brought out that we had not seen in years. Due to the support from the caregiver, my mother has since returned to her apartment where the caregiver continues to work with her. Our caregiver is attentive, communicative, caring, and hard working at helping my mom have a good quality of life. We are so pleased with what she has done and highly recommend Senior Helpers.” – B.C.

“My sister needs a home care helper after she was released from the hospital and rehab. I contacted Senior Helpers and worked with Katey (director of operations- North side of Chicago). She was very helpful, professional and nice. I worked with her to get a home care helper for my sister. My sister was matched with someone that was excellent. She was concern with my sister’s health and welfare. I would highly recommend Senior Helper!” – S. W.

“I’m so grateful to have found senior helpers to provide care for my recently disabled daughter. I really feel that Katey and Kerima care about my daughter on a personal level. They’ve responded quickly to her changing needs and keep a very close watch on the quality of care she receives from their employees. The current home assistant that is working with my daughter couldn’t be better. There is a high level of integrity in the team at Senior Helpers. I highly recommend them as an excellent resource if you need care for a loved one.” – Kip K

“Senior Helpers gave me peace of mind when my mom needed care most. I took a call with Kerima, who took the time to listen to what my mothers needs were. She was able to send someone to look after my mom quickly. Senior Helpers database is wide and included helpers who spoke Arabic, which was a plus. “– Summer F

"My family and I are incredibly grateful for Senior Helpers. If it was not for their team, I do not know what I would do. They are amazing to work with. Timely responses, have a great set of staff to support your family’s needs and wants. To them, your loved ones are their family and care just as much as you do! Living out of state from my loved one in need of their services, they have been out of this world to work with and highly recommend. Senior Helpers is there to support you no matter the situation or the need!" -J.R

“Our experience with Senior Helpers was wonderful. The care giver went above and beyond to make our life easier. We will definitely use their services when needed.” -M.H

“I have had an excellent experience with Senior Helpers. The young man they sent me, Lemar, was professional, skillful, efficient and a thoroughly nice guy. I was nervous about using in-home care. Senior Helpers was so wonderful that I now realize that they are going to be an invaluable resource.” -R.C