Senior Helpers Center of Excellence in Bolingbrook

When Kara Fairhurst, the owner of Senior Helpers of Bolingbrook, sought a career change, she pondered, "What business would inspire me every single day, knowing that I’m making a difference?"

Caring for seniors in the community struck her as a vocation that would provide genuine purpose by helping them maintain a high quality of life at home. It was evidently the right path for her.

Kara's extensive experience in Human Resources, Training, and Operations has shaped her leadership at Senior Helpers of Bolingbrook, particularly in caregiver orientation and training.

This unique and innovative space is designed to support interactive training and educational opportunities for caregivers, family caregivers, and industry professionals. Located within the Senior Helpers office in Bolingbrook, the center is set up to mirror a client’s home, focusing on the highest-risk areas such as the bedroom, bathroom, and kitchen.

"I understand the importance of having a great team that shares a smile, knows their stuff, and shows they care. This begins with hiring individuals who have a genuine attitude to serve, followed by providing top-class training. My approach involves investing in creating a Center of Excellence Training Centre that is unparalleled—a place where anyone can learn and enhance their skills to meet the needs of our senior population."

For Caregivers:

New caregivers undergo a detailed orientation process in the Center of Excellence, including a hands-on skills assessment. Current caregivers receive specialized skills training and exercises that they feel confident and knowledgeable in the support they provide to our clients throughout Overland Park and surrounding areas.

For Families:

The center provides the opportunity to experience and practice real-life scenarios that they face every day. Caregivers develop the confidence to safely perform essential skills for their loved ones. Educational talks and support groups are available to families to help them better understand their loved one’s diagnosis and feel supported.

For Industry Professionals:

The Center of Excellence is often used to welcome our referral partners and other industry professionals during networking events and educational lectures. Tours of the center and Risk Assessment Activity events are offered to share how Senior Helpers is committed the best care for our clients and training opportunities for our caregivers.