Meet The Team | Senior Helpers of Scottsdale

Our History

Senior Helpers of Scottsdale was proud to join the exceptional team of over 300 other Senior Helpers owners in 2007. Shaun Phelan was inspired to start providing quality care to the senior population after he witnessed the challenges his family experienced while trying to care for his grandfather. He realized the importance of providing personalized care to the senior population, so that your loved one feels like they are being cared for by someone they can connect with and never a stranger.

Shaun’s wife Tiffany had had similar experiences when her grandmother became the primary caregiver for her grandfather who had Hungtington’s Disease. Her grandmother struggled to find caregivers who were familiar with this rare disease or any neurodegenerative diseases. This posed many challenges for Tiffany and her family, but it was what inspired her to join Senior Helpers. This fueled her passion to provide high quality, skilled care in the Scottsdale area.

Like every other owner in the Senior Helpers family, we are fully-committed to the original goal of providing dependable and affordable in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community. We believe that our most important calling is to ensure seniors are safe in that we can preserve their dignity and improve their quality of life through our work.

Due to our on-going dedication to compassionate senior care we have been lucky to serve hundreds of seniors in the Scottsdale area over the years. At Senior Helpers we are committed to continuing to provide uncompromising levels of care to all our families.

In 2019 Senior Helpers was named a Fortune Magazine Great Place to Work and Best Place to Work in Aging Care Services based on surveys of current employees.

Our Process

The first step in the process is a complimentary, initial in-home care assessment with the guidance of our Senior Helpers LIFE ProfileTM and a highly trained Senior Helpers consultant. This assessment can help you understand the true needs of your loved one using a 5-point data-driven assessment tool, and all your options for determining the best plan of care for your entire family.

In the initial assessment we will cover:

Your family's specific goals

Personal preferences and individualized needs of your loved one

Your loved one's daily plan design and schedule

Pricing and payment methods

Implementation process

Ongoing communication and follow-up plan

Our goal is to serve your family member by providing the highest quality compassionate personalized dependable care.

Meet the Scottsdale Team

Shaun Phelan

President

Shaun is the President and founder of Senior Helpers Scottsdale. He opened the Scottsdale office in 2007. Shaun was drawn to the idea of opening a senior care business after helping his mother care for his ailing grandfather. He watched as his mother lovingly provided care through the last days of his grandfather’s life and saw the burden that was placed on her. When he learned about in-home care services, he immediately knew that this was his opportunity to make a difference.

Tiffany Phelan

Director of Operations

Tiffany oversees all of the care management in the Scottsdale Senior Helpers office. In partnership with her husband Shaun, they strive to provide compassionate care to seniors and families in the Scottsdale area. She has spent 16 years in the home care industry and has a passion for supporting families during the last years of their loved one’s lives. Helping others find the best in-home care possible is the most rewarding thing she has ever done, other than raising her three daughters. When she is not working, you can find her with her daughters at a swim meet, riding their bikes, or having a family dinner with Tiffany’s mother Rachel, who is also a client of Senior Helpers.

Amanda Richards

Director of Client Services

Amanda joined Senior Helpers to lead our Care Management team. She brings with her 14 years of experience in senior care where she has worked in positions from Care Provider to Assistant Executive Director for assisted living. Amanda loves working with seniors and was drawn to Senior Helpers because of our ability to craft truly unique care plans that help seniors live the lives they want to live, safely. If you are looking for Amanda after work, you will find her spending time with her 3 children and rescuing any dog who needs her!

Natasha Thomas

Field Support Specialist

Natasha's role as Field Support Specialist is one that sets Senior Helpers apart as one of the nation's leading home care companies. After all, the most important part of providing great care is having a team of great caregivers. Great caregivers come from all different backgrounds with all different skill sets but they have one thing in common--they all care deeply about what they do. It is Natasha's job to help our entire team of care staff upskill, learn, and grow in order to provide care to the next generation of those who need it. Our caregivers have access to ongoing hands on training and our clients have access to Natasha's extensive skill set that she has honed over 20 years as a caregiver, trainer, and mentor. The Field Support Specialist the future of Excellence in Home Care.

Natalie Eustice

Scheduling Coordinator

Natalie was promoted to the Senior Helpers office from her position as a full time caregiver. Natalie has provided care for many high need Senior Helpers clients. During her time in the field, Natalie found that she was a natural at leading a care team, refining her clients' care plans, and helping to ensure her clients never went without needed assistance. Our Senior Helpers management team identified Natalie as a top performer in the field and provided her the opportunity to continue her care plan and schedule coordinating work in a more official capacity as our newest Scheduler. Originally from Utah, Natalie finds herself drawn to the warmer climate of Arizona and if she is not at work, you may find her experiencing all the beauty our state has to offer.

Mayisha Stafford

Weekend Scheduling Coordinator

Julia Salamorin

Recruiter

Julia comes to Senior Helpers with 7 years of experience in customer service before moving into a role in Recruiting. She loves what she does because she gets to talk to all different types of people and learn their opinions and points of view. Julia also has two young children and when she is not working, she is spending time with them. She makes a point never to miss a school event or family gathering and she takes her kids to the park a lot. When she isn't busy working or being a mom, Julia likes to relax by watching medical or crime documentaries and loves Korean television dramas.

Jenny Kaplan

Community Outreach Manager

Jenny joined Senior Helpers as our Community Outreach Manager. Jenny has a background in Business Administration, and is getting her Master Degree in Social Work. Jenny has always been passionate about mental health, and helping others the best she can. By working at Senior Helpers, Jenny can spread awareness to the benefit of home care services to people in need. When Jenny is not working or in classes, you can find her at her yoga studio, or playing with her two cats, Walter and Winnie.

Maui Phelan

Director of Happiness

Maui is a 5 year old Standard Poodle who loves everyone in his Senior Helpers family. When he's not hard at work putting smiles on the faces of our staff, clients, and caregivers he enjoys long walks, chewing on his favorite toys, and barking at local birds.

Our History

Why Senior Helpers

Our Process

Meet the Scottsdale Team

Areas We Serve